ChartWhisper - Clinical Documentation Audit
For Physicians, NPs & PAs

Your Second Set of Eyes forClinical Documentation Quality

Post-documentation analysis that catches contradictions, missed diagnoses, and gaps—helping you improve quality and feel confident. ChartWhisper is a Clinical Documentation Intelligence (CDI) platform, not a scribing service.

Analyzes AFTER You Document
Multi-Perspective Insights
You Control All Decisions

The Hidden Cost of Documentation Uncertainty

Without a second set of eyes, physicians live with constant anxiety about documentation quality, missed items, and compliance risk.

67% unsure

Uncertainty About Documentation Quality

Did I document enough for this E/M level? Are there contradictions in my notes? Is this audit-proof? Without feedback, you're left guessing about quality.

23% miss HCCs

Fear of Missing Critical Items

Missed HCC conditions, incomplete MDM documentation, forgotten follow-ups, or overlooked preventive screenings—small gaps that create big consequences.

31% have conflicts

Risk of Contradicting Documentation

Assessment doesn't match HPI. Plan contradicts diagnosis. Past medical history conflicts with today's notes. These inconsistencies create compliance risk and audit exposure.

Zero learning

No Constructive Feedback Loop

EHRs alert you but don't teach you. You never learn WHY documentation matters or HOW to improve. No mentorship, no growth, just anxiety.

ChartWhisper is NOT a Scribing Service

We're a Clinical Documentation Intelligence (CDI) platform. You document normally in your EHR. ChartWhisper analyzes your documentation POST-encounter from multiple perspectives (coding, compliance, quality, revenue) and provides actionable insights during your administrative time. Think of it as a second set of eyes—catching gaps, contradictions, and opportunities you might have missed.

See It In Action

Real Clinical Examples: What ChartWhisper Catches

These are actual scenarios showing what gets flagged and why it matters for patient safety and legal protection.

HIGH PRIORITY

Missed Sepsis Flag

What was documented:

"Patient reports fever x 3 days. Diagnosed with viral URI. Plan: supportive care."

What ChartWhisper caught:

⚠️ HIGH PRIORITY: Patient has documented fever + recent antibiotic use + elevated heart rate (HR 105). Consider sepsis screening criteria (qSOFA score). Current diagnosis may be insufficient given clinical presentation.

Why this matters:

Early sepsis recognition reduces mortality by 40%. This documentation gap could be a malpractice risk if patient decompensates within 24-48 hours.

MEDIUM PRIORITY

HCC Documentation Gap

What was documented:

"Diabetes discussed. A1C 8.2%."

What ChartWhisper caught:

💡 LEARNING OPPORTUNITY: Diabetes documented but missing MEAT criteria (Monitor, Evaluate, Assess, Treat). For HCC capture, add: 'Diabetes with poor control (A1C 8.2%). Discussed medication adherence barriers, increased metformin to 1000mg BID, recheck A1C in 3 months, referred to diabetes educator.'

Why this matters:

Proper HCC documentation ensures accurate risk adjustment and supports quality metrics. This protects you during audits and helps the practice receive appropriate reimbursement.

HIGH PRIORITY

Contradictory Documentation

What was documented:

HPI states "patient denies chest pain" but ROS documents "occasional chest tightness with exertion."

What ChartWhisper caught:

⚠️ CONTRADICTION: HPI and ROS conflict on chest pain/tightness. This could trigger an audit flag or raise questions about documentation accuracy in legal review. Clarify: is patient having chest symptoms or not? If yes, was cardiac workup considered?

Why this matters:

In malpractice cases, contradictory notes are often used against physicians. Resolving this NOW protects you legally and ensures proper clinical follow-up.

MEDIUM PRIORITY

Missing Follow-Up Documentation

What was documented:

"Abnormal chest X-ray noted. Will follow up."

What ChartWhisper caught:

⚠️ COMPLIANCE RISK: Abnormal finding documented but no specific follow-up plan. Add: timeframe for follow-up, specific test/referral ordered, patient education provided, and task/reminder created in EHR.

Why this matters:

Lost-to-follow-up liability is a leading cause of malpractice claims. Documenting a concrete plan with timeframes creates an audit trail showing you took appropriate action.

Malpractice Risk Reduction

How ChartWhisper Reduces Your Malpractice Risk

Clinical documentation quality directly impacts legal protection. Here's how ChartWhisper helps reduce your liability exposure.

Important: ChartWhisper is a quality assurance tool, NOT legal insurance. You remain responsible for all clinical decisions and documentation.

Catches Potential Missed Diagnoses Before Harm Occurs

Flags red-flag symptoms that may indicate serious conditions (chest pain + risk factors, fever + tachycardia, new neurological symptoms). Alerts when differential diagnosis is incomplete or contradicts documented findings. Creates a documented audit trail showing you took quality assurance steps.

Prevents Contradictory Documentation That Damages Legal Defense

In malpractice cases, contradictory notes are often used against physicians. ChartWhisper identifies conflicts between HPI, assessment, and plan BEFORE the chart is final. Helps you correct documentation while memory is fresh and clinical context is clear.

Ensures Follow-Up Documentation Reduces Lost-to-Follow-Up Liability

Flags when abnormal results lack documented follow-up plan. Alerts when "return in X weeks" is documented but no order/task created. Reduces risk of patients falling through the cracks—a leading cause of malpractice claims.

Your Clinical Documentation Safety Net

Comprehensive post-documentation analysis that catches errors, prevents oversights, and helps you learn—all without disrupting patient care or replacing your judgment.

Catch Contradictions & Documentation Gaps

Post-documentation analysis that identifies inconsistencies between your HPI, assessment, and plan—catching errors before they become compliance issues or patient safety risks.

Detect contradictions between diagnosis and plan
Flag incomplete MDM documentation
Identify HPI-to-assessment mismatches
Catch missing MEAT criteria for chronic conditions

Prevent Missed Diagnoses & Oversights

Your clinical safety net—flagging potentially missed HCC conditions, overlooked preventive screenings, and forgotten follow-ups based on comprehensive chart analysis.

Alert on potential missed HCC diagnoses
Flag overdue preventive screenings
Identify missing follow-up documentation
Detect undocumented chronic condition management

Learn & Improve Documentation Quality

Unlike EHR alerts that just warn you, ChartWhisper teaches you WHY documentation matters and HOW to improve—personalized education based on your actual charts.

Understand E/M level requirements with real examples
Learn proper MEAT documentation techniques
See patterns in your documentation strengths/gaps
Track quality improvement over time

Reduce Anxiety, Increase Confidence

Sleep better knowing a second set of eyes reviewed your charts. ChartWhisper provides the feedback and validation that EHRs never give you—boosting confidence and reducing stress.

Compliance confidence for every chart
Quality assurance without extra work
Constructive feedback, not punitive alerts
You decide what to address—no forced actions
Smart Alert Prioritization

Not All Alerts Are Equal: How ChartWhisper Prioritizes

Focus on what matters most. Every alert is categorized by clinical urgency so you know what needs immediate attention vs. what can wait.

HIGH PRIORITY

Review Immediately

Potential missed diagnoses (red flag symptoms)
Documentation contradictions affecting patient safety
Missing critical follow-up documentation
Sepsis/stroke screening criteria met but not addressed
MEDIUM PRIORITY

Review End of Day

HCC documentation gaps (chronic disease MEAT criteria)
E/M level documentation insufficiency
Compliance risks (modifier 25 missing, ICD-10 specificity)
Preventive screening reminders
LOW PRIORITY

Learning Opportunities

Documentation style improvements
Optional preventive screening suggestions
Best practice recommendations
Quality improvement patterns identified
Actual Time Investment

How Much Time Does This Really Take?

Transparent time commitments—no surprises. Here's exactly what to expect per chart and per week.

Per Chart Review

2-3 minutes average
For most charts with standard recommendations
5-10 minutes
For complex cases with multiple high-priority flags
30 seconds
For clean charts with no issues (just a green checkmark)

Weekly Time Investment

Daily Chart Volume
15-20 charts/day
Typical primary care physician
Daily Review Time
30-60 minutes total
Reviewing all charts' insights
Most Common Approach
End-of-day batch review
or end-of-week consolidated
Time Savings
2-4 hours/week prevented
Post-submission corrections & addendums avoided
Your Workflow, Your Choice

How You Actually Use ChartWhisper

Three flexible workflows to fit your schedule. Choose what works best for you—or mix and match.

Most Popular

End-of-Day Batch Review

  1. 1Finish your last patient at 4:30 PM
  2. 2Open ChartWhisper dashboard (web portal or EMR widget)
  3. 3See list of today's charts color-coded by priority
  4. 4Click each chart → see flagged issues → decide what to address
  5. 5Go back to EMR and make corrections/addendums as needed
  6. 6Done by 5:00 PM—leave with confidence
Quick Check

Real-Time Review (Between Patients)

  1. 1Close chart in EMR after patient visit
  2. 2ChartWhisper analyzes in 10-15 seconds
  3. 3Notification appears in EMR or via SMS/email
  4. 4Review high-priority insights while patient checks out
  5. 5Make quick corrections before moving to next patient
  6. 6Lower-priority items reviewed end-of-day
Learning Focus

End-of-Week Review (Non-Urgent)

  1. 1Friday afternoon, review all week's charts
  2. 2Focus on learning opportunities and HCC gaps
  3. 3Identify patterns in your documentation
  4. 4Make corrections to any open charts
  5. 5Plan documentation improvements for next week
  6. 6Leave feeling confident about quality
Personal Quality Insights

Your Personal Documentation Quality Dashboard

Track quality improvements, see what you caught or missed, and identify learning opportunities—all personalized to your documentation patterns.

Documentation Quality Dashboard

Track your documentation quality, identify patterns in gaps or errors, and see how your clinical documentation improves over time.

Documentation Quality Score
92%
+5% this month
Contradictions Caught
3 this week
Prevented compliance issues
Potential Gaps Identified
8 charts
Fixed before submission
Compliance Confidence
96%
Audit-ready

Personalized Learning Center

Understand your documentation strengths and areas for improvement. Learn from your actual charts—not generic training modules.

Learning Opportunities
7 active
Focus areas identified
Documentation Skills Improved
MEAT criteria
Mastered this quarter
Quality Improvement Trend
+12%
Since baseline
Consistency Score
88%
Fewer contradictions

Clinical Safety Insights

See what you might have missed—HCC conditions, preventive screenings, follow-ups, and documentation that protects you and your patients.

Missed HCCs Recovered
23 YTD
Better chronic disease mgmt
Preventive Screenings Flagged
12 this month
Improved patient care
Follow-ups Documented
18 added
Better care coordination
E/M Level Accuracy
94%
Proper documentation

How Post-Documentation Analysis Works

Zero workflow disruption. You document normally, ChartWhisper analyzes AFTER, and you review insights during administrative time.

1

You Document Normally in Your EHR

Continue documenting exactly as you do today during or after patient visits. Zero workflow changes.

2

POST-Encounter: AI Analyzes from Multiple Perspectives

ChartWhisper analyzes your completed documentation for quality, compliance, coding, and clinical gaps.

3

Review Insights During Administrative Time

Check recommendations when convenient—end-of-day, between patients, or during chart review time.

4

You Choose What to Address or Learn From

Accept what makes sense, reject what doesn't, or just learn from the insights. You're always in control.

5

Improve Documentation Quality Over Time

Track patterns in your documentation and see quality, consistency, and confidence improve month over month.

Clinical Credibility

Clinical Logic Built by Practicing Physicians

ChartWhisper's clinical intelligence isn't built by software engineers—it's designed, validated, and continuously refined by board-certified physicians who understand real-world documentation challenges.

Our Clinical Advisory Board

Board-certified physicians across 12 specialties
Active clinicians (not retired) seeing 15-20 patients/day
Diverse practice settings (academic, private, FQHC, hospitalist)

How We Built the Clinical Logic

1

Analyzed 100,000+ real charts from 200+ medical groups

2

Identified most common documentation gaps, contradictions, and missed diagnoses

3

Trained AI on peer-reviewed clinical guidelines (USPSTF, ACIP, specialty societies)

4

Validated against board-certified physician chart reviews (95% concordance rate)

Continuous Improvement

Monthly updates based on new guidelines and user feedback
Specialty-specific logic (e.g., cardiology vs pediatrics)
Your practice's coding policies and payer requirements
Validated Accuracy

How Accurate Is ChartWhisper?

Validated against board-certified physician chart reviews. Here's exactly what to expect.

95% sensitivity
For catching contradictions
(5% false negative rate)
92% specificity
For flagging genuine issues
(8% false positive rate)
88% positive predictive value
When it flags something, it's right
(88% of the time)

What This Means for You

It catches most major issues

95% of contradictions, missed diagnoses, and compliance gaps are flagged

It's not perfect

You'll still need clinical judgment—5% false negative rate means some issues may slip through

Some false positives

Occasionally flags things that aren't problems (you can dismiss these, and we learn from your feedback)

Continuous Monitoring: User feedback loop improves accuracy monthly. When you dismiss alerts, we learn. Monthly clinical audits ensure quality. Specialty-specific performance metrics available on request.

Clear Boundaries

What ChartWhisper Does NOT Do

Transparency builds trust. Here are the clear limits of what ChartWhisper can and cannot do for you.

Does NOT make clinical decisions for you

You maintain full clinical control

Does NOT replace your judgment

It assists, never overrides

Does NOT guarantee you won't miss anything

You're still responsible

Does NOT create documentation

It only reviews what YOU wrote

Does NOT share your data

HIPAA-compliant, no training on your data

Does NOT work during patient visits

Post-encounter only

Does NOT eliminate need for coding team

Complements, doesn't replace

Does NOT provide legal protection

It's a quality assurance tool, not insurance

Bottom Line: You're Always in Control

ChartWhisper is a quality assurance assistant, not a replacement for your clinical expertise. It helps you catch what you might have missed, learn from patterns in your documentation, and feel more confident about quality—but you remain fully responsible for all clinical decisions, documentation, and patient care. Think of it as having a trusted colleague review your charts, not as automated decision-making or legal protection.

What Physicians Are Saying

Real feedback from physicians, nurse practitioners, and physician assistants using ChartWhisper.

"ChartWhisper caught a contradiction between my HPI and assessment that I completely missed. The plan didn't align with my documented diagnosis—it could have been a major issue in a malpractice case. Now I sleep better knowing I have a second set of eyes reviewing every chart before it's final."

Dr. Sarah Chen, MD
Family Medicine, 8 years experience
Prevented compliance issues & legal risk

"As a newer NP, I was constantly anxious about missing something that could harm a patient or get me sued. ChartWhisper flags HCC conditions I overlooked, catches potential missed diagnoses, and teaches me proper MEAT documentation. It's like having a mentor and a legal safety net reviewing every chart with me."

Jessica Martinez, NP-C
Internal Medicine, 2 years experience
Confidence, learning & malpractice protection

"I caught 3 potentially missed diagnoses this month—including a patient with sepsis criteria I initially diagnosed as viral URI. ChartWhisper's clinical flags probably saved that patient's life and definitely saved me from a malpractice claim. It's not about revenue—it's about protecting my patients and my license."

Michael Thompson, PA-C
Urgent Care, 12 years experience
Patient safety & legal protection

You Control All Clinical Decisions

ChartWhisper assists with documentation—never makes clinical decisions
HIPAA-compliant with bank-level encryption (TLS 1.3, AES-256)
No patient data sharing, selling, or AI training usage
You decide what suggestions to accept, modify, or reject
SOC 2 Type II certified with regular security audits
Business Associate Agreement (BAA) executed with every customer

Frequently Asked Questions

Is ChartWhisper a scribing service?

No. ChartWhisper is a Clinical Documentation Intelligence (CDI) platform, not a scribing service. You document normally in your EHR during or after patient visits. ChartWhisper then analyzes your completed documentation POST-encounter from multiple perspectives (clinical quality, coding, compliance, revenue) and provides insights you can review during administrative time. Think of it as a second set of eyes catching gaps, contradictions, and opportunities—not a tool that creates documentation for you.

How accurate is ChartWhisper? What's the miss rate?

ChartWhisper has been validated against board-certified physician chart reviews with 95% sensitivity (catches 95% of contradictions and gaps), 92% specificity (flags genuine issues 92% of the time), and 88% positive predictive value (when it flags something, it's right 88% of the time). This means it catches most major issues but isn't perfect—you'll still need clinical judgment. Some false positives occur (you can dismiss these), and we continuously improve accuracy through user feedback loops and monthly clinical audits.

How does ChartWhisper reduce my malpractice risk?

ChartWhisper catches potential missed diagnoses before harm occurs (flagging red-flag symptoms, incomplete differential diagnoses), prevents contradictory documentation that damages legal defense (identifying HPI-assessment-plan conflicts), and ensures follow-up documentation reduces lost-to-follow-up liability (flagging missing follow-up plans for abnormal results). It creates an audit trail showing you took quality assurance steps. However, it's NOT legal insurance—you remain responsible for all clinical decisions and documentation.

Will ChartWhisper replace my clinical judgment?

Absolutely not. ChartWhisper assists with documentation quality analysis—it never makes clinical decisions. You maintain complete control over all clinical decisions and documentation. Think of it as a quality assurance colleague who reviews your charts and offers constructive feedback—you decide what to accept, modify, or reject.

What kinds of errors or gaps does it catch?

ChartWhisper identifies contradictions (e.g., assessment doesn't match HPI), missed chronic conditions (HCC documentation gaps), incomplete MDM documentation, overlooked preventive screenings, missing MEAT criteria, insurance ambiguity for 65+ patients, potential missed diagnoses (sepsis/stroke criteria), missing follow-up documentation for abnormal findings, and compliance risks. It's like having a clinical documentation expert review every chart.

How much time does this actually take per day?

Most physicians spend 30-60 minutes total per day reviewing insights for 15-20 charts. Individual chart reviews take 2-3 minutes on average, 5-10 minutes for complex cases with multiple flags, or just 30 seconds for clean charts. This time investment prevents 2-4 hours/week of post-submission corrections and addendums. Most physicians do end-of-day batch reviews (done by 5 PM) or end-of-week consolidated reviews for non-urgent items.

Will this slow down my workflow or require extra work?

No. ChartWhisper works in the background analyzing your completed charts. There are no extra screens during patient visits, no mandatory fields, no workflow interruptions. You review insights during administrative time—whenever it's convenient for you. Most physicians check recommendations during end-of-day wrap-up or between patients.

How much does it cost?

ChartWhisper uses per-user pricing based on monthly chart volume: Starter ($199/month for 50 charts), Professional ($449/month for 100 charts), Advanced ($649/month for 150 charts), Premium ($799/month for 200 charts). No setup fees, no contracts, no overage charges. Includes all clinical quality features, compliance checking, and learning insights.

Have more questions? We're here to help.

Ready for Your Clinical Documentation Safety Net?

Join hundreds of physicians who sleep better knowing a second set of eyes is watching their documentation quality.