Overview

ChartWhisper is committed to protecting the privacy and security of your information. This Privacy Policy describes how we collect, use, and safeguard your data in compliance with HIPAA and other applicable regulations.

Information We Collect

We collect the following types of information:

Account information (name, email, organization details)
Clinical documentation submitted for audit (de-identified when possible)
Usage data and analytics
Support and communication records

How We Use Your Information

We use your information to:

Provide clinical documentation audit services
Improve our platform and services
Communicate with you about your account and services
Ensure compliance and security

HIPAA Compliance

ChartWhisper maintains HIPAA-compliant practices for handling Protected Health Information (PHI). We implement appropriate administrative, physical, and technical safeguards to protect PHI.

Data Security

We employ industry-standard security measures including encryption, access controls, and regular security audits to protect your data.

Data Retention

We retain your data only as long as necessary to provide services and comply with legal obligations. You may request deletion of your data at any time.

Your Rights

You have the right to:

Access your personal information
Request correction of inaccurate data
Request deletion of your data
Opt out of certain data processing activities

Contact Us

For privacy-related questions or requests, please contact us at [email protected]

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